About Us

About Us

Who we are...

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

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Birthday Sparks

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Fashion Magazine

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#FairwayNation

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

LOAN PRODUCTS

Service

At Fairway we are committed to serving our clients and the communities where we do business.

Speed

Because at Fairway we care about getting you to your closing, and into your home, on time, every time.

Satisfaction

Fairway has been voted Mortgage Executive Magazine’s # 1 place to work four years in a row. It’s not only about having satisfied clients, but having a satisfied team that loves what they do.

"Amy and Marina were very patient through this entire process. They explained each step and help set us up on a path to success. Couldn’t have asked for a better team to help us purchase our first home!"

Sarah T.

READ MORE REVIEWS
"Brad was fantastic every step of the way. High level of expertise, great communication, extraordinary attention to details, prompt response to all of our inquiries."

Daniela N.

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"Cheryl and her team made us feel that we were in good hands from the very first interaction all the way to our closing. She and her team were incredibly professional, knowledgeable, and personable. We had a great experience, and we would recommend anyone to her."

Michelle T.

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"Craig was always available to answer questions and give us feedback at any time of day on any day. We had an excellent experience working with Craig. Very professional."

Travis B.

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"Jack is very good at communicating during each step of the process. He made what can be a daunting and overwhelming process easier to navigate. He was very responsive and helpful whenever I had questions. I will definitely be recommending him to anyone that I know will be buying a home in the future."

Jennifer W.

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"John you was available to provide expert help at all times. He helped us figure out how much house we could afford, explained pros and cons of renting vs selling our current home, and made sure to lock in our mortgage when rates dropped. This is the second time we’ve worked with John and couldn’t imaging working with anyone else."

Cynthia

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"Joe and Rebecca were amazing! They were very personable and knowledgeable. They were able to answer every question I had and they were extremely pleasant to work with. They paid great attention to every detail."

Thomas L.

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"Justin was great to work with throughout the process. As a new home buyer navigating the process, Justin was informative and attentive at each step from beginning to end."

Carlos Y.

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"Kathleen is incredible with communication. I always felt she was advocating for us and kept us updated on progress no matter what time or day events were occurring."

Corinne L.

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"The whole team was extremely helpful but I most appreciated Katie's personal help and the attention she gave me at every step of the process!"

Stephen B.

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"Manish was incredibly helpful throughout. He was communicative, efficient, and thorough at each step of the process. We always felt we could trust Manish, and he was a calming presence from start to finish. Incredible service."

John O.

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"Maureen was supportive every step of the way! She was knowledgeable and answered any and all questions in a timely manner. She was always patient and cleared up any concerns we had. She made the financial side of our home buying process smooth."

Meridth M.

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"Wayne was always there to answer any questions that I had along the process. He was also very patient and understanding. Simply great and very professional."

Gloria L.

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Copyright © 2024 Fairway Independent Mortgage Corporation. NMLS Entity ID #2289. www.nmlsconsumeraccess.org All rights reserved. 4750 S. Biltmore Lane, Madison, WI 53718. Complaints may be directed to: (866) 912-4800 or Email us: customerservice@fairwaymc.com. Toll Free: (866) 912-4800. MA Mortgage Broker and Lender License #MC2289. Licensed by the New Hampshire Banking Department. Rhode Island Licensed Broker and Lender. Also licensed in Maine, Connecticut and Vermont.

CORPORATE CONTACTS

4750 S. Biltmore Lane,

Madison, WI 53718

866-912-4800

Contact Servicing

Servicing Rights: New York

Madison Headquarters Location

4750 S. Biltmore Lane, Madison, WI 53718

Toll Free: 866-912-4800

Hours of Operation (Corporate)

Monday–Friday, 8:30 a.m.–5:00 p.m. Central

Complaints & Customer Service

Toll Free: 877-699-0353

Contact Customer Service

Servicing & Loan Information

Toll Free: 800-201-7544

*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.

ABOUT US

Who we are...

City skyline

Birthday Sparks

Fashion Magazine

Blurred Lines

#FairwayNation

Service

At Fairway we are committed to serving our clients and the communities where we do business.

Speed

Because at Fairway we care about getting you to your closing, and into your home, on time, every time.

Satisfaction

Fairway has been voted Mortgage Executive Magazine’s # 1 place to work four years in a row. It’s not only about having satisfied clients, but having a satisfied team that loves what they do.

"Amy and Marina were very patient through this entire process. They explained each step and help set us up on a path to success. Couldn’t have asked for a better team to help us purchase our first home!"

"Brad was fantastic every step of the way. High level of expertise, great communication, extraordinary attention to details, prompt response to all of our inquiries."

"Cheryl and her team made us feel that we were in good hands from the very first interaction all the way to our closing. She and her team were incredibly professional, knowledgeable, and personable. We had a great experience, and we would recommend anyone to her."

"Craig was always available to answer questions and give us feedback at any time of day on any day. We had an excellent experience working with Craig. Very professional."

"Joe and Rebecca were amazing! They were very personable and knowledgeable. They were able to answer every question I had and they were extremely pleasant to work with. They paid great attention to every detail."

"Justin was great to work with throughout the process. As a new home buyer navigating the process, Justin was informative and attentive at each step from beginning to end."

"Kathleen is incredible with communication. I always felt she was advocating for us and kept us updated on progress no matter what time or day events were occurring."

"The whole team was extremely helpful but I most appreciated Katie's personal help and the attention she gave me at every step of the process!"

"Manish was incredibly helpful throughout. He was communicative, efficient, and thorough at each step of the process. We always felt we could trust Manish, and he was a calming presence from start to finish. Incredible service."

"Maureen was supportive every step of the way! She was knowledgeable and answered any and all questions in a timely manner. She was always patient and cleared up any concerns we had. She made the financial side of our home buying process smooth."

"Wayne was always there to answer any questions that I had along the process. He was also very patient and understanding. Simply great and very professional."

Looking for home financing tips?

Want more information?